Privacy Policy
Effective Date: 05/05/2025
This Privacy Policy describes how Mr. Collision Auto Body & Collision Center ("Mr. Collision," "we," "us," or "our") collects, uses, stores, and shares information collected from users ("you") of our website (the “Site”).
By using our Site, you consent to the terms of this Privacy Policy.
1. What Type of Information Do We Collect?
We may collect two types of information:
a. Personal Information
Information that can identify you, including:
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Name
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Email address
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Phone number
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Mailing address
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Vehicle details (e.g., make, model, damage description)
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Insurance claim numbers (if applicable)
b. Non-Personal Information
Data that does not directly identify you, such as:
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Browser type and version
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IP address
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Device type
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Pages viewed and time spent on the site
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2. How Do We Collect Information?
We collect information in the following ways:
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When you submit forms (e.g., service request, contact form)
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When you call or email us using contact info provided on the Site
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Through cookies and similar tracking technologies (see our Cookie Policy)
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3. Why Do We Collect Personal Information?
We collect personal information to:
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Respond to inquiries or service requests
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Schedule appointments and provide estimates
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Process insurance-related repairs
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Communicate with you about your service
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Improve the functionality and user experience of our website
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Comply with legal and insurance obligations
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4. How Do We Store, Use, Share, and Disclose Site Visitors’ Personal Information?
Your personal information is stored securely on protected systems and is only accessible by authorized personnel.
We do not sell your personal information.
We may share your information with:
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Insurance companies (as required for claims)
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Third-party service providers (e.g., towing services, parts suppliers)
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Legal authorities, if required by law
We use industry-standard security measures to protect your data but cannot guarantee 100% security due to the nature of the internet.
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5. How Do We Communicate with Visitors?
We may contact you via:
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Phone calls or SMS (for scheduling or repair updates)
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Email (to confirm appointments, send estimates, or follow up on service)
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Website forms or pop-ups (if you opt-in)
You may opt out of promotional communications at any time by contacting us.
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6. Do We Collect Information from Minors?
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child without parental consent, we will delete it promptly.
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7. Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date." Your continued use of the Site constitutes acceptance of the revised policy.
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8. Contact Information
If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:
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Mr. Collision